I ordered a pair of Super Timberland's as a gift for a friend. The items were received promptyly, however when the recipient received the gift the boots had been worn with socks in them.
When I contacted DTLR via email and phone they advised me that they need pictures of the box as well as the shoe. I sent 3 clear pictures of the creases in the boots and the *** SOCKS. One of the pictures I have attached below. They stated that they have to follow up with the warehouse before they can do anything.
WHAT?????? NO apology, no please return immediately, NOTHING.
JUST WAIT!!!! NEVER AGAIN!!!!!!!!!!!!!!!!
Product or Service Mentioned: Timberland Super Boot Boots.
Reason of review: Bad quality.
Monetary Loss: $172.